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Policies

Privacy:
We do not release the names and information of our customers to any third parties.

Return:
If there is a problem with your order, please let us know and we will do our best to resolve the situation. Please call the factory at 808-487-7218.

Sales Tax:
We do not charge sales tax.

Security Policy:
Your payment and personal information is always safe. The Secure Sockets Layer (SSL) software that we use is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
Shipping:
Next Day shipping is included with all orders. We can only ship internet orders to the mainland of the United States. We ship only on Monday, Tuesday, Wednesday and Thursday. Orders are picked up at 7:00A.M. Hawaii time by UPS. WE WILL ATTEMPT TO SHIP YOUR ORDER WITHIN 24 HOURS AFTER IT IS RECEIVED. All orders placed on another day will be shipped the following business day. NOTE: From our plant, all orders are dropped shipped, make sure someone knows about the delivery! Deliveries do not require a release signature.(All orders are dropped shipped, will leave at front door if no one home). Not responsible for abandoned packages (recipient not home). Not responsible for incorrect address or zip codes. No Sunday or Monday deliveries. We are not responsible for weather delays in which case your orders might be delivered melted. We are not responsible for any breakdowns in UPS delivery system and product arriving melted. Please allow extra time for holidays.

Any order received on Friday - Sunday will be processed on Monday and shipped out the earliest on the next Tuesday A.M.




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